Privacy

score888 Privacy Policy

At score888, your privacy is not an afterthought — it is built into how the platform works. This policy explains exactly what data we collect, why we collect it, how we use it and what rights you have over your own information.

Last updated: 1 January 2025

How score888 Handles Your Data

Six things every score888 player in Bangladesh should know about how their personal data is handled. The full policy below is the binding version.

Your Data Is Encrypted

All data transmitted between your device and score888 is protected with 256-bit SSL encryption — the same standard used by major banks. Your personal information is never sent or stored in plain text on the score888 platform.

We Never Sell Your Data

score888 does not sell, rent or trade your personal data to third parties for marketing or any other commercial purpose. Your information stays within the score888 platform and is shared only where strictly required for payments or legal compliance.

You Control Your Data

score888 players have the right to access, correct and delete their personal data. You can request a full copy of the data score888 holds about you at any time by contacting the support team at [email protected].

Payment Data Is Secure

score888 does not store full payment credentials. bKash, Nagad and Rocket transactions are processed through secure payment gateways. score888 only retains the minimum transaction data required for account management and dispute resolution.

Cookies Are Minimal

score888 uses only the cookies necessary to keep the platform working properly and to understand how players use the site. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time.

Clear Communication

score888 will only contact you about your account, transactions, promotions you have opted into and important platform updates. You can unsubscribe from promotional communications at any time through your account settings or by contacting support.

What You Can Ask score888 to Do

As a score888 player, you have specific rights over your personal data. Here is what you can request and how to do it.

Right to Access

You can request a full copy of all personal data score888 holds about you. We will provide this within 30 days of receiving your verified request.

Right to Correction

If any data score888 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Contact support with the details you want updated.

Right to Deletion

You can request that score888 delete your personal data. Some data may be retained where required by law or for legitimate business purposes such as fraud prevention.

Right to Object

You can object to score888 processing your data for direct marketing purposes at any time. Once you object, we will stop using your data for that purpose immediately.

Right to Portability

You can request your personal data in a structured, machine-readable format so that you can transfer it to another service if you choose to do so.

Right to Restrict Processing

You can ask score888 to restrict how your data is processed in certain circumstances — for example, while a correction request is being reviewed or a complaint is being investigated.

1 Who We Are

score888 ("we", "us", "the platform") operates the online gaming platform available at score888.one. This Privacy Policy explains how score888 collects, uses, stores and protects the personal data of players ("you") who register and use the score888 platform.

score888 is the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your data is processed. If you have any questions about how score888 handles your personal data, contact us at [email protected].

This Privacy Policy applies to all score888 services including the website, the score888 mobile app and all games and promotions available on the platform.

2 Data We Collect

score888 collects personal data in two ways — information you provide directly when registering or using the platform, and information collected automatically as you use the service. Here is a breakdown of what we collect and why:

Data Type Examples Why Collected
Identity data Full name, date of birth, national ID Account registration and age verification
Contact data Mobile number, email address Account communication and support
Financial data bKash/Nagad/Rocket account reference, transaction history Processing deposits and withdrawals
Technical data IP address, device type, browser, OS Security monitoring and fraud prevention
Usage data Games played, bets placed, session duration Platform improvement and responsible gaming
Communications data Support chat logs, email correspondence Resolving queries and improving support quality

score888 only collects data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions or health information unless specifically required for responsible gaming purposes and with your explicit consent.

3 How We Use Your Data

score888 uses the personal data we collect for the following purposes:

  • To create and manage your score888 account and verify your identity and age.
  • To process deposits and withdrawals via bKash, Nagad and Rocket.
  • To provide customer support and respond to your queries and complaints.
  • To detect and prevent fraud, money laundering and other prohibited activities.
  • To monitor and improve the performance and security of the score888 platform.
  • To send you account-related notifications such as transaction confirmations and security alerts.
  • To send promotional communications about score888 bonuses and offers — only where you have opted in.
  • To comply with legal and regulatory obligations applicable to score888.
  • To support responsible gaming monitoring and intervention where necessary.

score888 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If any automated process flags your account for review, a member of the score888 team will assess the situation before any action is taken.

4 Legal Basis for Processing

score888 processes your personal data on one or more of the following legal bases depending on the specific purpose:

  • Contract performance — processing necessary to provide the score888 service you have signed up for, including account management and payment processing.
  • Legal obligation — processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate interests — processing necessary for fraud prevention, platform security and improving the score888 service, where these interests are not overridden by your rights.
  • Consent — processing for optional purposes such as promotional communications, where you have given clear and specific consent that you can withdraw at any time.

Where score888 relies on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Sharing Your Data

score888 does not sell, rent or trade your personal data. We share your data only in the following limited circumstances:

  • Payment processors — bKash, Nagad and Rocket receive the minimum data necessary to process your transactions. These providers have their own privacy policies and security standards.
  • Identity verification providers — where required to verify your age or identity, score888 may share relevant data with a trusted verification service.
  • Legal authorities — score888 will disclose personal data to law enforcement or regulatory bodies where required by law or in response to a valid legal request.
  • Service providers — score888 works with a small number of trusted technology providers who assist with platform operations. These providers are contractually bound to process data only on score888's instructions and to maintain appropriate security standards.

All third parties who receive score888 player data are required to handle it in accordance with applicable data protection standards. score888 does not permit third parties to use your data for their own marketing purposes.

score888 will never share your personal data with advertisers, data brokers or any party for commercial profiling purposes. If you receive unsolicited contact claiming to be from score888, please report it to [email protected] immediately.

6 Payment Data

score888 takes the security of financial data seriously. When you make a deposit or request a withdrawal using bKash, Nagad or Rocket, the transaction is processed through the payment provider's own secure system. score888 does not store your full mobile banking credentials or PIN.

score888 retains transaction records — including amounts, dates and payment method references — for account management, dispute resolution and legal compliance purposes. This data is stored securely and is accessible only to authorised score888 staff.

  • Payment data is encrypted at rest and in transit.
  • Access to financial records is restricted to authorised personnel only.
  • Transaction logs are retained for a minimum of five years as required for financial compliance.
  • score888 will never ask for your full bKash, Nagad or Rocket PIN via any channel.

7 Cookies and Tracking

score888 uses cookies and similar technologies to keep the platform running smoothly and to understand how players use the site. A cookie is a small text file stored on your device when you visit score888.one. Here is how score888 uses cookies:

  • Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Analytics cookies — help score888 understand which pages are most visited, how long players spend on the platform and where technical issues occur. This data is aggregated and anonymised.
  • Preference cookies — remember your settings such as language preference and display options so you do not have to set them every time you visit.

score888 does not use third-party advertising cookies or cross-site tracking technologies. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the score888 platform.

8 Data Retention

score888 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:

Data Category Retention Period Reason
Account and identity data Duration of account + 5 years Legal and regulatory compliance
Transaction records 5 years from transaction date Financial compliance and dispute resolution
Support communications 3 years from last contact Quality assurance and dispute resolution
Technical and usage data 13 months Platform improvement and security monitoring
Marketing consent records Until consent is withdrawn + 1 year Demonstrating compliance with consent requirements

When data is no longer required, score888 securely deletes or anonymises it so that it can no longer be linked to you as an individual. If you request deletion of your account, score888 will process this within 30 days subject to any legal retention obligations.

9 Data Security

score888 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. These measures include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and score888 servers.
  • Encryption of sensitive data stored in score888 databases.
  • Strict access controls — only authorised personnel can access personal data, and only to the extent necessary for their role.
  • Regular security audits and vulnerability assessments of the score888 platform.
  • Automated monitoring for suspicious login attempts and unusual account activity.
  • Secure data centres with physical access controls and environmental protections.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect your score888 account has been compromised, please contact the support team immediately at [email protected].

In the unlikely event of a data breach that affects your personal data, score888 will notify you as soon as reasonably practicable and take immediate steps to contain and investigate the incident.

10 Children's Privacy

The score888 platform is strictly for adults aged 18 and over. score888 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to score888, please contact us immediately at [email protected].

Upon receiving a verified report of a minor's account, score888 will immediately suspend the account, delete all associated personal data and refund any deposits made, subject to verification. score888 uses age verification checks during registration to prevent underage access to the platform.

11 Your Rights

As a score888 player, you have the following rights over your personal data. To exercise any of these rights, contact the score888 support team at [email protected] with your account details and a description of your request. score888 will respond within 30 days.

  • Access — request a copy of all personal data score888 holds about you.
  • Correction — request that inaccurate or incomplete data be corrected.
  • Deletion — request that your personal data be deleted, subject to legal retention requirements.
  • Portability — request your data in a structured, machine-readable format.
  • Objection — object to processing based on legitimate interests or for direct marketing purposes.
  • Restriction — request that processing be restricted in certain circumstances.
  • Withdraw consent — withdraw consent for any processing based on consent at any time.

score888 will not charge a fee for handling data rights requests unless the request is clearly unfounded or excessive. In such cases, score888 may charge a reasonable administrative fee or decline to act on the request, with written explanation provided.

12 Policy Updates

score888 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law or improvements to our data practices. When we make changes, the updated policy will be published on this page with a revised "last updated" date.

For significant changes that materially affect how your data is used, score888 will notify registered players via email or an in-platform notification before the changes take effect. Continued use of the score888 platform after any update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically so you are always aware of how score888 is handling your personal data. If you have any concerns about a change to this policy, contact the support team before continuing to use the platform.

13 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how score888 handles your personal data, please get in touch. The score888 support team is available 24 hours a day, 7 days a week, and responds in both Bengali and English.

  • Email: [email protected]
  • Live chat: available within the score888 platform after login
  • Average response time: under 3 minutes via live chat

When contacting score888 about a data rights request, please include your registered email address and account ID so the team can locate your account quickly and process your request without delay.

Play with Confidence

Your Privacy Is Protected at score888

Now that you know how score888 protects your data, join thousands of players in Bangladesh who trust score888 for fast bKash payments, fair games and round-the-clock support. Register free today and claim your 150% welcome bonus.

18+ only. Please play responsibly. Terms and conditions apply.